Blackburn Pro’s Infectious Disease
Preparedness and Response Plan

Coronavirus cleaning photo

Our top priority at Blackburn is the safety and the well-being of our clients and our team members.
Since the onset of COVID-19, we’ve followed the guidance of federal, state, and local authorities to
curb the spread of the infection.
Blackburn will continue to provide cleaning services to our clients during this time.
We have provided our technicians and office staff with an Infectious Disease Preparedness and
Response Plan along with necessary training to ensure that the proper safety measures and
sanitation procedures are always being followed. Our process of cleaning, which includes the use
of very hot water and detergent, helps to kill bacteria and sanitize all surfaces we clean.
The owners of Blackburn Professional Cleaning are in full support of our team making the best
choices for their own health and the health of their families. We will only send technicians to your
home or facility if we are confident of their well-being and prevention preparedness.
What to Expect During Your Service Appointment
According to the CDC, the coronavirus (COVID-19) is thought to spread mainly from person-to-
person contact or interaction. To ensure the safety of our customers and employees, we’re taking
the following precautions:
1. When our technician arrives, he will not shake hands or make physical contact with anyone in
your home or facility. We ask that you follow CDC recommendations and maintain 6 feet
between yourself and our technician.
2. Our technicians will wear disposable gloves and shoe covers at all times while in your home
or facility. Gloves and Shoe Covers will be replaced after every appointment.
3. Our technician will wash their hands as needed. Each of our vans has a hand-washing station
equipped with soap, hot and cold water. We will not need to use your sink or soap.
4. Tools used for cleaning are rinsed with water in excess of 200 degrees after every use.
5. All paperwork, including invoices and other materials, can be sent in a digital format via email
if preferred. Please be sure to provide your technician with a valid email address.
Additional Sanitization Measures in our Office
Our entire staff will also be following CDC and OSHA recommended cleaning & sanitization
protocols on all “High Touch” surfaces in our office building, including:
 Using a disinfectant on tables, desks, countertops, doorknobs, light switches, handles,
phones, keyboards, toilets, faucets, and sinks twice a day.
 Using a disinfectant on our front counter after every time a client comes in to drop off or pick
up a rug.
 AS OF TODAY, our office is closed to customers, however our office phones are open for service