What to do about fleas?

If fleas have set up residence in your home, what can you do?


What to do about fleas?

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If fleas have set up residence in your home, what can you do? Let’s face it. Flea infestations aren’t fun. Fleas carry pathogens that can harm humans and pets, such as plague, cat scratch disease, tapeworms, and haemobartonellosis, a parasitic blood disease. Flea larvae in soil can easily be tracked inside your home by your own pets, visiting pets, people, or contaminated items. Once they find their way in, they can easily infest your carpets.

Here are some steps you can take to get rid of fleas.

If you have a pet, use year-round flea treatments to prevent infestations.
Sweep and mop regularly.
Wash pet bedding.
Have your carpets & upholstery professionally cleaned.

*Please note, regular professional carpet cleaning alone is unlikely to eradicate the infestation, because some fleas can survive this process, but it will definitely help.
Vacuum often. Your vacuum is your best line of defense. Don’t just vacuum your carpeting, vacuum upholstery and drapery, too. According to an experiment conducted by Ohio State University, vacuuming effectively kills fleas, eggs, and larvae residing in carpets. If you want to be extra cautious, empty vacuum cleaner canisters or bags into an outside trash receptacle in case any fleas survived the vacuuming process.
Use Borax. More tenacious infestations may require sprinkling Borax into the carpet and along floorboards, working it in with a brush, and leaving it in overnight before vacuuming it up. Test an inconspicuous area first, to make sure this will not discolor your carpets. Borax penetrates the exoskeleton of fleas and dehydrates them. Take care to use goggles, gloves, and a dust mask if you go this route, because although Borax is considered non-toxic, it can still cause eye, skin, and respiratory irritation. After the infestation is resolved, professional carpet cleaning & upholstery cleaning can remove any Borax residue remaining in your carpet. We’d be happy to help if you give us a call.

What Isn’t Being Cleaned in your Kitchen?

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Is your kitchen a clean one? You may be thinking, “yes, I clean it once a week.” However, just wiping down your kitchen with disinfectant might not be thorough enough; especially if it is a commercial kitchen, like a restaurant. For commercial facilities, getting your kitchen properly cleaned regularly is essential to safety, health regulations and fire prevention.

What should I have professionally cleaned and why?

  • Hood/ Vents: Grease removal of the hood and vents in your kitchen reduces the likelihood of fires and damage.
  • Floors: Food particles, spills and grease build up on the floors of many kitchens. Getting them cleaned regularly helps prevent slipping hazards and injuries. One common option is to give them a deep, high pressure steam cleaning if you have tile and grout. This helps to remove the particles and buildup between the creases and on the surface of the floor.
  • Walls: tend to hold grease and airborne pollutants. Usually walls in a kitchen can also be pressure washed with de-greaser to help remove the buildup.
  • Ceilings: venting and piping in the ceiling can become soiled with bacteria, mold and dust, if exposed.
  • Freezers/ Coolers & Appliances: getting freezers and coolers cleaned regularly can help eliminate odors from food that is lingering and will keep your appliances energy efficient.

Shaving Cream As a Spot Cleaner?

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Here’s a little known but very effective tip for treating spots on carpet.

Most people know that when something is spilled on a carpet, prompt action is essential to avoid permanent staining. Although everyone would love to have the foresight, time, and mental energy to anticipate different types of carpet mishaps and stock their broom closets with safe and effective carpet cleaning solutions, the truth is, sometimes it is necessary to improvise.

We love it when we come across great solutions, and when we do, we check them out for ourselves and then share them with you. Here is a little-known way to spot clean carpets in a pinch, with something you likely already have on hand—foaming shaving cream. This works for most spills, even grease and oil stains.

Use an absorbent, white cloth or paper towels to blot up (not wipe) as much of the spill as possible, and then apply the shaving cream right away. Just dab a little on the stain, let it sit for about 15 minutes, and then with a damp towel, blot the shaving cream – and the stain – away. (Lifehacker). However, be sure to use white shaving cream, because menthol, colored, or even a gel based cream can cause carpet discolorations. According to Ben Valsler of Chemistry World magazine, the shaving cream doesn’t just sit on the carpet’s surface, “the foam works deep down into the pile” (Daily Mail).

In most cases, shaving cream is an effective solution. If not, applying shaving cream to the spot will buy some time to get exactly what you want to clean the spot using more traditional methods. For more specific information about cleaning spots and spills from your carpet, download our free Carpet and Interior Textiles Care Guide, and as always, we are here for you if you have specific questions or concerns.

Think Your Upholstery Is Clean? Try This…

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Dirty, dusty upholstery isn’t merely unsightly, it can cause premature wear (and health problems… but that’s another article for another day). An accumulation of contaminants creates an abrasive residue that cuts into the fibers every time someone sits down or shifts positions.

Many people are conscientious about having their furniture professionally cleaned once a year or when they notice it is dirty. The thing is, dirty furniture doesn’t always look dirty. How can you tell if you are having it cleaned often enough? This is a great question to ask, but the answer will vary, depending on who you ask, how often the furniture is used, how often you vacuum your upholstery, whether you have kids or pets or both, and so on…

When your car is in need of service, a light on the dashboard comes on to warn you. Unfortunately, the same is not true of furniture. So until someone invents fabric with special sensors, here’s a simple test you can do to determine whether it’s time to have your upholstery professionally cleaned. It doesn’t cost a thing, it’s easy and fast, and it works like a charm.

Use a spray bottle to lightly mist a soft, white terry cloth with water. Wrap the cloth around the end of a vacuum cleaner hose. Hold the cloth in place as you turn the vacuum cleaner on. Lightly move the vacuum hose across the surface of the furniture —left to right, up and down, over the seat, arm rests, and cushions —for about one minute.

Inspect the cloth. If it’s time to have your upholstery professionally cleaned, you’ll be able to see for yourself, based on the evidence you find.

Disease Prevention 101

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With the uprising of disease and illnesses all over the world, we may wonder how we can protect ourselves and our families. Should we be afraid of traveling away from home? Thankfully, there are many precautions that we can take to protect ourselves from diseases. Here are just a few tips:

  • Protect yourself from contaminated water

Store water in a closed container and dispense it with a clean ladle or tap and never put your hands into a clean water supply.

  • Protect yourself from contaminated food

Always wash your fruits and veggies!

Use clean utensils and surfaces in the kitchen when cooking.

Don’t forget to wash your hands before and after handling food.

Cook your food thoroughly (at the appropriate temperature) and only use fresh food.

Pay attention to expiration dates, especially with dairy and meat.

Refrigerate necessary food items immediately.

  • Protect yourself from infection from insects

With the Zika Virus on the rise, many are nervous to travel abroad, especially when pregnant. It is important to always take precautions before traveling, always get latest information from the CDC (Center for Disease Control). Avoid areas like Miami, Florida, Puerto Rico, American Samoa and the Virgin Islands for the time being.

If you do have to travel to an infected area, make sure you wear protective clothing (long sleeves and pants) and use bug repellant approved by the CDC. Also, if possible, sleep under a mosquito net and make sure that all your windows have screens. Use an air conditioner when possible, mosquitoes tend to gravitate towards warm and moist areas.

  • Protect yourself from animals

Keep animals outside if possible

Wash your hands after touching your animal and DO NOT touch wild animals!

See a doctor if you have been bitten or scratched, this can be very dangerous.

  • Protect yourself from germs spread by other people

Coughing and sneezing spreads germs very easily, if you need to cough, cover your mouth with a tissue or in your sleeve.

When sick, avoid hugging or shaking hands.

Germs are most abundant on surfaces like door knobs, phones and keyboards, so exercise caution when touching such areas.

Do not share razors, toothbrushes or towels and avoid contact with bodily fluids.

Wash your hands frequently and when you’re sick, stay home!



Red wine stain? No problem

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Here’s a DIY how-to for removing red wine stains from carpet

Holiday parties and family get togethers inevitably result in spills on your carpet or upholstery. The stain that we all fear the most? Red wine. Here’s our PRO tip for solution that really does work for getting these stains out.

Red Wine Stain Treatment

First step: blot, blot, blot:
If it is a new spill, use a white cloth or paper towels to blot as much of the red wine spill as you can. Follow this with pouring a bit of cold water directly onto the wine stain. Doing this helps dilute what remains of the stain. Continue with blotting until no more of the stain is coming out.

IMPORTANT! Don’t forget to test:
Of course, your stains don’t always cooperate by appearing in inconspicuous areas, but do keep in mind that it is always recommended that you first test any cleaning solution on a portion of carpet or upholstery that is out of the way.

The Dish Soap and White Wine Vinegar Solution Method

This method is great for red wine and a host of other tough stains.

1.     Pour two cups of warm water into a bowl. Add a tablespoon of white vinegar and another tablespoon of dishwashing liquid.

2.     Dip a sponge into the bowl and wring out well. Then begin applying the solution directly onto the wine stain. You should see immediate lifting of the stain, but continue blotting until the stain has lifted completely.

3.     Follow with blotting the area with clear water, then blotting dry with a clean white towel or paper towels.

Let your carpet and upholstery cleaning PRO help:
On your next scheduled cleaning, show your technician the area. Any remaining stain residue can be treated and cleaned.


Refer More Friends, Get More Cash

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You should be rewarded for telling your friends about us! Many of our customers have no idea that they could get their cleaning done for free or receive cash from us. We will give you a 10% referral payment for telling friends, co-workers or family about us! (If your referral has $200.00 worth of services done, you will receive $20.00).  We also offer to come back and re-clean if you are not completely satisfied and if you are still unhappy, we will give you your money back, 100% guaranteed!


Why Bother Getting my Windows Professionally Cleaned?

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It may be tempting to just clean your windows yourself, after all, why spend the money when you can get the job done just as well? Many people express these sentiments about any kind of professional cleaning. It is true, you could do the job yourself, but are you saving money and time in the long run?

There are many benefits to getting your windows professionally cleaned, here are just a few:

  • If you are selling your home, your home will look even more attractive to potential buyers.
  • Window cleaning extends the life of your windows.
  • You will protect your safety. It can be unsafe to clean yourself. Getting up on a ladder and reaching high places can be tricky and using chemicals on your own can be hazardous too!
  • You will be preventing serious damage; dirt and debris can cause permanent scratches. This can also interfere with the natural sunlight that would help warm up the house during the winter.

It is recommended that you get your windows cleaned 2-3 times per year to help prevent oxidization and residue build up. If you own a commercial facility, it is especially important to get your windows frequently cleaned, this will be attractive to customers and they will see just how professional your business is!


Handwashing: Why is it so Important?

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We encounter so many germs and bacteria every single day, whether we are at work, at school, or even at home. Sometimes it seems like no matter how much we clean and sanitize, germs are always there. However, hand washing can definitely be more powerful than we think. Here are some examples that show why:

The CDC (Center for Disease Control) says that according to their research, 22 million sick days are taken each year due to the common cold. (www.nsf.org) Bacteria and viruses can often live for more than 2 days on some surfaces.

Also, a study conducted by 2 Michigan elementary schools has shown that there were more germs found on an average classroom water spigot than on a toilet seat. In fact, here are some things that harbor the most germs in schools:

  • Toys: these are often passed from child to child and they are rarely sanitized. Do you remember the plastic ball pit that we always loved at McDonald’s? Yep, there is a reason we don’t see those very often anymore.
  • Bathrooms: often are not properly cleaned and not frequently enough. Other germy places in the bathroom are door knobs, mirrors and walls.
  • Cafeteria Tables: students may be expected to clean these tables after they eat, so they are often not cleaned properly and in most cases they are expected to reuse the dirty rags. Sometimes they may be given an improper cleaning solution, so in effect, nothing is really being sanitized.
  • Desks: Many kids (no matter what grade), have to move from desk to desk and do not wash their hands in between that movement, they are focusing on getting to class.
  • Computer Keyboard and Mouse: many children share computers in school too, these items rarely are sanitized either.
  • Sports Equipment: basketballs, gym mats and gym lockers all harbor lots of germs.
  • Musical Instruments: recorders, flutes and many other instruments can carry germs for days.

Even in the workplace, telephones have 25,000+ germs per square inch! Another culprit in the workplace are elevator buttons, which hundreds of people can touch every day.

With these real examples, we can see the importance of washing your hands properly and sanitizing your area, whether at school or work. Perhaps you can send your child home with their own wate
r bottle so they won’t have to use the public water fountain and give them hand sanitizer to keep in their backpacks.

The same is true at work, bring your own beverage and keep hand sanitizer handy on your desk!

Blackburn Professional Cleaning has experience cleaning many daycare facilities and schools. Often, we underestimate the importance of cleaning these facilities properly. It means the health of our children. Why not give us a call today?







Beware of Carpet Warranty Exclusions

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Carpet manufacturers provide many different types of warranties, some murkier than others. When you purchase carpet, pay close attention to warranty exclusions.


Uh-oh… what’s that on your carpet? Carpet warranty exclusions cover a wide variety of problems, but stains are probably the most prevalent complaint. Shaw’s Limited Lifetime Stain Warranty excludes thirteen different substances commonly found in a household environment, whereas Carpet One’s Lees Ultra 25 Stain Warranty “covers all types of stains… even those that other carpet warranties don’t, including pet stains, grease, mustard, coffee, cola, even bleach.”

Where is your carpet?

The location of your carpet can void your warranty. For instance, Kraus’s Residential Wear Warranty doesn’t cover carpet installed on stairs.

What did you put on your carpet?

Your choice of carpet care products can be a real problem when it comes to soil resistance warranties such as Kraus’s Soil Resistance Warranty, which becomes void if you use soil retardants, stain repellents, anti-static treatments, or deodorizers.

What’s under your carpet?

For some warranties, what’s under your carpet may void your warranty, like Mohawk’s General Warranty, which has very specific cushion requirements: a minimum density of five pounds per cubic foot, with a thickness not less than 3/8 inch and not more than 1/2 inch.

Carpet care and maintenance requirements

Although carpet stain warranties vary from one manufacturer or brand to another, they all have one thing in common: You must remove spots immediately and have your carpets deep cleaned at least every 12 to 18 months to remove embedded dirt and grime.

The bottom line…

Although the carpet warranty should not be the sole factor in your purchase decision, it is an incredibly important one. In order to avoid a rejected warranty claim, it is your responsibility to find out which warranty applies to your specific carpet type, to obtain a copy of the warranty, ask questions to ensure you understand your warranty, follow the cleaning and care guidelines provided by the manufacturer, and save your receipts.


How to Protect your Floors in the Winter

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I know none of us want to even think about it, but winter is coming up fast. Many business and home owners are thinking about the constant hassle of cleaning up the salt and sand that gets tracked in every. What can you do to protect your floors in the winter?

For business owners, it would be very smart to use a neutral cleaner to combat the residue buildup from salt and sand. Neutral cleaner is non-hazardous and will neutralize the heavy alkaline in salt / ice melt.  Also, it is important to use water regularly to flush out salt, sand and soil. However, it is important to be aware of the potential slipping hazard when dealing with a wet floor. Sand can also become very slippery and abrasive on certain types of flooring in your business. Mats are very beneficial in commercial facilities. One study has shown that 25 feet of matting is needed to capture 100% of exterior soil.

How about home owners, what precautions can they take? If you have carpets, make sure you vacuum them regularly in the winter to prevent residue buildup. For home owners that have hardwood floors, make sure you sweep regularly to prevent damage to your floors. Additionally, you can use mats whenever possible and make sure everyone takes their shoes off before tracking through the house.



Unlock the Power of Upholstery Cleaning

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So the furniture you have in your living room is looking like it’s in need of a little bit of TLC… you may feel like this is definitely something that you can take on yourself, but would that really be the most beneficial option? What are the pros and cons to do it yourself upholstery cleaning?

Pros to do it yourself:
• You save a little money

Pros to hiring a professional:
• Steam cleaning extends the life of the furniture
• It removes dirt, debris and odor
• It benefits anyone who struggles with allergies or breathing related issues
• Professionals will be careful to not over-wet and damage the furniture (this can lead to mold growth and odor).

You may feel like you are saving a little money by doing it yourself but the truth is, it is very easy to damage your furniture if you don’t know exactly what you’re doing. As stated above, over-wetting your furniture can lead to mold growth and odor, this can leave your furniture looking worse than before! So in reality, are you really saving money by doing it yourself?
It would be extremely beneficial to hire someone certified by the IICRC (Institute of Inspection Cleaning & Restoration Certification). You will be able to trust that they have received that proper training and know what they are doing. Blackburn Pro Cleaning is certified by the IICRC. Also, it is very important to get your upholstery cleaned once every 1-2 years, this will guarantee that your furniture will be in good shape.
In the meantime, you can make sure you use arm caps on your furniture, rotate the seat cushions regularly and vacuum often, this will help prolong the life of your furniture too.




How to Remove Tar Stains From Carpet

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Tar is one of the more annoying things that can be tracked onto your carpets, creating unsightly stains and clumps of sticky mess. And if you’ve ever tried to get those out with just plain water, you probably discovered to your dismay that you actually set the stain, rather than getting rid of it. So how exactly DO you get tar and tar stains out of your carpet? You’ll find there are a lot of suggestions out there on the internet and, as you might guess some are better than others. 


Here is what we recommend:


1.     First, get rid of as much of the tar as possible. If there’s a lot of it and you have some ice cubes handy, rub the ice cubes on the tar until it becomes brittle and (gently) work as much of it out of the carpet fibers as you can, using a spoon or plastic spatula, then vacuum up the loose stuff.


2.     Using protective gloves and making sure there is good ventilation (no, that’s not just a suggestion – read the label warnings!), apply odorless mineral spirits to a clean white cloth and blot up the stain, rotating to clean areas of the cloth as you progress. This can take a while. Be patient.


3.     Mix Woolite with water to create suds and apply only the suds to the area to remove the mineral spirits. Remove the suds by blotting with a natural sponge and clear water. NOTE: Woolite is the preferred cleaning agent for wool or nylon, it should not be used on rayon, silk or linen. Dishwashing liquid can be used if Woollite isn’t an option (again, use only the suds) BUT be sure it is clear dishwashing liquid since the dyes in colored dish soap can transfer to the carpet leaving you with a lovely blue, green, purple, etc. stain in place of the stain you just got out. 


4.     Blot with a clean and dry white towel to help the carpet dry.


Important Precautions

·      Test the mineral spirits on a small, inconspicuous area of carpet before applying to the stain to be sure it will not damage the carpet.

·      Use only clean white towels to avoid transferring dye from them to the carpet.

·      Diligently follow any safety recommendations on the product container. 

·      Do not be afraid to seek professional advice before applying anything to your carpet. We are happy to answer any questions you may have.


If the stain is not resolved to your satisfaction or you do not care to try to remove the stain yourself, we are always available to provide professional cleaning services for your carpets, rugs and other fine textiles.

Frequently Asked Questions

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Q: What services do you provide?

A: We provide residential and commercial carpet cleaning, upholstery cleaning, area rug cleaning and tile & grout cleaning.

Q: How are you any different from other companies?

A: Our mission statement is, “Blackburn CARES about your outstanding service experience!” We aim to show our customers that we personally care about them in every way that we can. Our business has been running for over 45 years and we have a great reputation as a small business in the town of Waterford, Connecticut. If you are not completely satisfied with our cleaning experience, we will give you your money back, 100% guaranteed.

Q: Why is your pricing so high?

A: We may not have the cheapest pricing around but we truly wish to give you the best service experience possible. Our products and equipment that we use are top of the line and we strive to give consistent quality cleaning on our commercial and residential jobs.

Q: Are your products ecofriendly?

A: Yes, we are very conscious of the impact that our products have on the environment and we would never want to bring dangerous chemicals into your work place or home!

Q: What is your in-home carpet cleaning process?

A: We have a 12 step process that we use:

  1. Pre-Inspection: Our technician will inspect areas of concern and soiling. He will also make you aware of any permanent stains.
  2. Pre-vacuum as needed: this will remove dry soil.
  3. Furniture moving: You will be asked to move large pieces of furniture ahead of time if needed like beds and dressers before-hand but the technician can move small items and protect your furniture with blocks and tabs.
  4. Pre-spray & Pre-spot: The carpet is pre-sprayed with hot special cleaning compounds specially designed for your carpet and soil condition. This loosens the soil and makes rinsing more effective.
  5. Pre-groom: The pre-spray will be worked into the fiber using either a hand rake or a rotary scrubber depending on your carpet type.
  6. Rinse & Extract: Once the soil is loosened, our truck mount hot water extraction process will thoroughly flush the carpet. This step sanitizes and deodorizes the carpet. Water pressure is regulated so the carpet is not over wet.
  7. Post spot treatment: If any spots are not removed, the technician will go back over them again to try to extract them.
  8. Neutralize: Every carpet we clean is pH balanced so that there is no sticky residue left behind. This treatment is applied as a rinse through the machine.
  9. Dry Bonnet: Some carpets need this step to help with the drying process and it can help prevent spots from returning.
  10. Apply protector: This is like scotch guard, it helps prevent stains and helps with a faster clean-up of spills. (This is an extra charge if you desire it).
  • Post-grooming: The carpet pile is set in one direction (using a carpet rake) for faster drying and more visual appeal.
  • Post inspection: The technician walks through your home with you so you can inspect their work.

Q: How do you clean area rugs?

A: We send out any rugs that come in to our warehouse facility to get cleaned. For most rugs we use a bathtub cleaning and a speed drying system. For more delicate rugs we can clean by hand. (Please see video on website on our area rug cleaning process). Area rug pick up and drop offs are free of charge!


Five Reasons You Should Consider Protective Treatments

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Many carpets these days come with protective treatments that help resist a variety of forms of staining already applied. But what about those that don’t? What about your upholstery?

Ultimately whether you have protective treatments applied is up to you, but here are five reasons why you might want to:

  1. Your carpet and upholstery will look better and last longer when protected. Soils will release from the fibers much more effectively.
  2. Protective treatments make spots easier to remove. The easier a spot is to remove, the less detergent and/or agitation you will have to use. The less agitation you have to use, the less time it will take. When a protective treatment has been applied, many spots can be removed easily with just water.
  3. Protective treatments can help save your traffic areas from becoming destroyed. Traffic area soil is very abrasive and cuts carpet yarns like a knife. This damaging soil releases more readily from protected fibers.
  4. Protective treatments can make your next professional cleaning more effective. Having protector applied will enhance your next professional cleaning by allowing more soil to be removed.
  5. Protective treatment can help prevent permanent stains. Beautiful textiles can be ruined by an ugly stain. Protector will allow you to remove spots and spills more effectively, thereby helping you to avoid permanent staining.

A note about protective treatments:

Not all protective treatments are created equal. Likewise, not all treatments are good for all textiles. It’s not a one-size-fits-all sort of thing. If you plan on applying the treatments yourself, be absolutely certain you know what your carpeting or upholstery is comprised of AND that your treatment is one that is recommended for those materials. If you don’t know what materials you are dealing with or you are not certain if the treatment you have is safe for them, we strongly recommend that you ask a carpet and upholstery professional for advice before applying the treatment. For the best results, it is also important that your carpet and upholstery be thoroughly cleaned and completely dry before applying the treatment. Because of their deeper cleaning capabilities, it is probably a good idea to at least have a professional take care of this part.
wine protect

What to Clean When You’re Expecting

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So you find out that you are expecting a new baby! An exciting time in your life no doubt, however you may be wondering, what things do I have to avoid now that I’m pregnant? Is it still safe for me to clean my house? You will be relieved to know that most cleaning products are safe to use when pregnant, however it is still important to exercise caution.  Here are some tips that you can use if you are expecting:

  • Clean in well ventilated areas (open windows, doors, vents in bathroom, etc.)
  • Wear rubber gloves: it’s very important to protect your skin from the absorption of chemicals
  • Read the labels on the products you use
  • Try to go green: maybe make homemade cleaning products
  • Take off your shoes in the house: 85% of dirt in the home comes from shoes!
  • Don’t try to move furniture on your own
  • Never mix products like ammonia and bleach (this can make you sick)
  • Avoid cleaning your oven: the cramped space and fumes may be dangerous
  • Avoid spraying pesticides in the air: try using traps for bugs instead
  • Don’t get rid of mold yourself
  • Ask your partner or family members to help: team work makes the dream work!

If you follow these guidelines, you will have no problem in keeping your house tidy. Just remember to always exercise caution and if you’re not sure, ask your doctor.



pregnant blog

Benefits of an Enzyme Cleaner

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Many people who call our office own pets or have children and they tell us that they are concerned about odors or urine stains in their carpets. The first thing that we will recommend is an enzyme treatment.

You may be wondering, what is an enzyme? An enzyme is a substance produced by a living organism that acts as a catalyst to bring about a specific biochemical reaction.

There are actually many benefits to using an enzyme cleaner. Enzyme cleaners eliminate the need to use harsh chemicals because the waste and odors that are deeply embedded in the carpet fibers are converted into carbon dioxide and water. An enzyme cleaner is beneficial for urine, food or drink and vomit. Another great thing about an enzyme treatment is that it keeps cleaning even after you have finished cleaning it. It is also non-toxic, hypoallergenic and non-corrosive which means it is safe for you, your family and your pets!

Blackburn Pro Cleaning has an enzyme cleaner that we use with wall to wall carpets, in your home and area rugs that we clean in our facility. Give us a call today and we can schedule an enzyme cleaning for you!

Requesting an Estimate? 5 Things To Know

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Requesting an Estimate For Carpet Cleaning? Here Are 5 Things to Know

If you have children, pets, heavy foot-traffic, or you host a lot of parties, you may already have recognized that there is more to carpet cleaning than just running a vacuum. Carpet cleaning professionals are very aware of this and price their services accordingly. But how do you, as a consumer evaluate the pricing you are given?

What goes into an estimate?

Shopping around and checking references and reviews, experience and certifications will provide a good start. It is also helpful to understand what the estimator is evaluating. Here are five primary factors a professional carpet cleaning company may consider when creating your estimate:

1. The type of carpeting.

Step into any carpeting retailer and you will immediately see that not all carpeting is the same. There are shags and berbers, treated and untreated, and several different brands and compositions. Some are more delicate than others and may require different cleaning methods. Warranties also differ between types and brands and could stipulate specific cleaning methods in order not to void the warranty. (It is the consumer’s responsibility to be familiar with and to inform their cleaning professional of these kinds of warranty details.)

2. The size and accessibility of the rooms.

Carpet is priced by square footage, so it should come as no surprise that cleaning should be priced similarly. Any furniture that may need to be moved and who moves it is also relevant. You should verify whether the estimate includes moving furniture. There could be some wiggle room in pricing if you move the furniture yourself. The accessibility of rooms can also impact the cleaning method needed and consequently the pricing. For example, if truck-mounted equipment is standard for the company, a change in method (and consequently pricing) may be necessary if the property cannot be accessed by truck-mounted equipment – no appropriate parking for the truck, a high-rise location, etc.

3. Any special treatments required for stubborn spills or spots.

So, about that wine your cousin Jeff spilled the other night… An experienced cleaning professional probably has a few tricks up their sleeve for just such an occasion. This kind of troubleshooting may require specialized knowledge or training, equipment and/or products. Just as your dentist probably doesn’t include whitening in the standard cleaning process, spot treatment can be a separate pricing element for a carpet cleaning pro.

4. High-traffic areas.

You might not think of the daily routines of your house or office as “traffic,” but you’ve probably noticed your carpet looks dingier right around the doors, or maybe in front of the couch in the family room, or the fridge in the break room. Those areas that are more soiled due to frequent use can require extra attention. This means more time and, as we all know, time is money.

5. Pet accidents.

If you’ve ever cleaned up a pet accident, you probably realized it is not like cleaning up any other spill. The ammonia, the smell, the… messiness. EEEW! And did you notice you can clean it up nicely, but it keeps coming back? Or that your pet keeps “accidentally” messing up the same spot? Cleaning pet accidents so they don’t re-appear (or continue to smell like “the place to go” to your pet) takes knowledge and effort. Pet accidents can go deep – to the carpet backing, the pad, or even into the flooring under that. Understand that if your carpet pad or flooring is impacted, you’re looking at a greater magnitude of problem that probably can’t be solved by cleaning alone. Don’t be afraid to ask for details.

In Conclusion

These are the most common considerations and the kind of details you want to know and ask about when seeking an estimate. Some companies may not charge for some of these items separately while others will. For this reason, it is important to verify what a provided estimate covers in order to avoid any surprises, and so you are comparing oranges to oranges if shopping around. This also helps weed out companies that may employ bait-and-switch tactics – offering an enticingly low estimate, then arriving to do the job and pushing up the price with add-on charges for any or all of the factors mentioned above or anything else they may think up.

A truly professional and ethical carpet cleaning service will let you know up front what you can expect to pay and what that price covers.

estimate blog

Do You Know the Difference Between a Spot and a Stain?

By | Carpet Advice, Cleaning Tips | No Comments

We have people that call all the time and ask if we can get tough stains out of their carpets and honestly it depends on if it is a spot or a permanent stain. However, we may wonder, what is the difference?

A spot is a rounded mark made by foreign matter on the surface. A stain is a discoloration produced by foreign matter; a spot not easily removed.  A stain is embedded into the carpet fibers.

If spills are addressed immediately, they will most likely come out. 24 hours can make a difference in whether a spot will become a stain. You must blot a spot to prevent staining immediately for the best results and rinse it out with water. It is not good to leave chemicals in your carpet; this will build up soil and possibly discolor your carpet. To prevent soil build up it is best to thoroughly clean spills and fully rinse cleaning products from the fibers of your carpet.

Certain fibers are more prone to staining like Nylon, which is more absorbent than many other fibers. Polyester is not very absorbent so it is easier to clean up spills. Hydrogen peroxide is good for spots and it leaves no residue. However, it won’t work on grease or oil based stains. An enzyme based cleaner is good for stains like food, urine and blood.

Blackburn Pro Cleaning would be happy to help you with stubborn spills and spots. We have the appropriate chemicals to help with spot removal.


stain vs spot


Common Mistakes that will Ruin the Life of your Carpets

By | Carpet Advice, Cleaning Tips | 2 Comments
  1. Scrubbing a carpet stain:

This will damage the carpet fibers and will not get the spot out of the carpet, it will actually push the stain down deeper. Instead, blot the spot as much as you can.

  1. Not responding immediately:

The longer you wait to attend to the spot, the harder it will be to get out. The stain can even be absorbed into the padding if you’re not careful.

  1. Using an incorrect solution:

This can permanently damage and discolor your rug. Be sure to look up information on the product and read the label before you use it.

  1. Over-using chemicals:

Over-wetting your carpet with a solution can damage your carpet and build up dirt/residue.

  1. Using deodorizer incorrectly:

This makes the carpet smell good, but you still must clean the rug itself.

  1. Renting equipment:

Some rental machines can damage and over-wet your carpets, which can lead to mold and soil build up.

  1. Not testing it first:

You should always remember to test a patch of carpet so you can see how the chemical is reacting to it. That way, if it does not react well, you will not be damaging the whole carpet.

  1. Not using a professional:

Getting your carpet professionally cleaned at least once a year is very important. This will extend the life of the carpet and ensures that if you have a warranty on your carpet, it will not be forfeited. You will also want your carpet cleaning technician to be IICRC certified (Institute of Inspection Cleaning and Restoration Certification). Getting your carpets cleaned regularly can also help provide an overall healthy environment in your home.

Blackburn Professional Cleaning would be happy to help you with spots on your carpet and upholstery. Give us a call today!




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