Monthly Archives

September 2016

How to Protect your Floors in the Winter

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I know none of us want to even think about it, but winter is coming up fast. Many business and home owners are thinking about the constant hassle of cleaning up the salt and sand that gets tracked in every. What can you do to protect your floors in the winter?

For business owners, it would be very smart to use a neutral cleaner to combat the residue buildup from salt and sand. Neutral cleaner is non-hazardous and will neutralize the heavy alkaline in salt / ice melt.  Also, it is important to use water regularly to flush out salt, sand and soil. However, it is important to be aware of the potential slipping hazard when dealing with a wet floor. Sand can also become very slippery and abrasive on certain types of flooring in your business. Mats are very beneficial in commercial facilities. One study has shown that 25 feet of matting is needed to capture 100% of exterior soil.

How about home owners, what precautions can they take? If you have carpets, make sure you vacuum them regularly in the winter to prevent residue buildup. For home owners that have hardwood floors, make sure you sweep regularly to prevent damage to your floors. Additionally, you can use mats whenever possible and make sure everyone takes their shoes off before tracking through the house.



Unlock the Power of Upholstery Cleaning

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So the furniture you have in your living room is looking like it’s in need of a little bit of TLC… you may feel like this is definitely something that you can take on yourself, but would that really be the most beneficial option? What are the pros and cons to do it yourself upholstery cleaning?

Pros to do it yourself:
• You save a little money

Pros to hiring a professional:
• Steam cleaning extends the life of the furniture
• It removes dirt, debris and odor
• It benefits anyone who struggles with allergies or breathing related issues
• Professionals will be careful to not over-wet and damage the furniture (this can lead to mold growth and odor).

You may feel like you are saving a little money by doing it yourself but the truth is, it is very easy to damage your furniture if you don’t know exactly what you’re doing. As stated above, over-wetting your furniture can lead to mold growth and odor, this can leave your furniture looking worse than before! So in reality, are you really saving money by doing it yourself?
It would be extremely beneficial to hire someone certified by the IICRC (Institute of Inspection Cleaning & Restoration Certification). You will be able to trust that they have received that proper training and know what they are doing. Blackburn Pro Cleaning is certified by the IICRC. Also, it is very important to get your upholstery cleaned once every 1-2 years, this will guarantee that your furniture will be in good shape.
In the meantime, you can make sure you use arm caps on your furniture, rotate the seat cushions regularly and vacuum often, this will help prolong the life of your furniture too.




How to Remove Tar Stains From Carpet

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Tar is one of the more annoying things that can be tracked onto your carpets, creating unsightly stains and clumps of sticky mess. And if you’ve ever tried to get those out with just plain water, you probably discovered to your dismay that you actually set the stain, rather than getting rid of it. So how exactly DO you get tar and tar stains out of your carpet? You’ll find there are a lot of suggestions out there on the internet and, as you might guess some are better than others. 


Here is what we recommend:


1.     First, get rid of as much of the tar as possible. If there’s a lot of it and you have some ice cubes handy, rub the ice cubes on the tar until it becomes brittle and (gently) work as much of it out of the carpet fibers as you can, using a spoon or plastic spatula, then vacuum up the loose stuff.


2.     Using protective gloves and making sure there is good ventilation (no, that’s not just a suggestion – read the label warnings!), apply odorless mineral spirits to a clean white cloth and blot up the stain, rotating to clean areas of the cloth as you progress. This can take a while. Be patient.


3.     Mix Woolite with water to create suds and apply only the suds to the area to remove the mineral spirits. Remove the suds by blotting with a natural sponge and clear water. NOTE: Woolite is the preferred cleaning agent for wool or nylon, it should not be used on rayon, silk or linen. Dishwashing liquid can be used if Woollite isn’t an option (again, use only the suds) BUT be sure it is clear dishwashing liquid since the dyes in colored dish soap can transfer to the carpet leaving you with a lovely blue, green, purple, etc. stain in place of the stain you just got out. 


4.     Blot with a clean and dry white towel to help the carpet dry.


Important Precautions

·      Test the mineral spirits on a small, inconspicuous area of carpet before applying to the stain to be sure it will not damage the carpet.

·      Use only clean white towels to avoid transferring dye from them to the carpet.

·      Diligently follow any safety recommendations on the product container. 

·      Do not be afraid to seek professional advice before applying anything to your carpet. We are happy to answer any questions you may have.


If the stain is not resolved to your satisfaction or you do not care to try to remove the stain yourself, we are always available to provide professional cleaning services for your carpets, rugs and other fine textiles.

Frequently Asked Questions

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Q: What services do you provide?

A: We provide residential and commercial carpet cleaning, upholstery cleaning, area rug cleaning and tile & grout cleaning.

Q: How are you any different from other companies?

A: Our mission statement is, “Blackburn CARES about your outstanding service experience!” We aim to show our customers that we personally care about them in every way that we can. Our business has been running for over 45 years and we have a great reputation as a small business in the town of Waterford, Connecticut. If you are not completely satisfied with our cleaning experience, we will give you your money back, 100% guaranteed.

Q: Why is your pricing so high?

A: We may not have the cheapest pricing around but we truly wish to give you the best service experience possible. Our products and equipment that we use are top of the line and we strive to give consistent quality cleaning on our commercial and residential jobs.

Q: Are your products ecofriendly?

A: Yes, we are very conscious of the impact that our products have on the environment and we would never want to bring dangerous chemicals into your work place or home!

Q: What is your in-home carpet cleaning process?

A: We have a 12 step process that we use:

  1. Pre-Inspection: Our technician will inspect areas of concern and soiling. He will also make you aware of any permanent stains.
  2. Pre-vacuum as needed: this will remove dry soil.
  3. Furniture moving: You will be asked to move large pieces of furniture ahead of time if needed like beds and dressers before-hand but the technician can move small items and protect your furniture with blocks and tabs.
  4. Pre-spray & Pre-spot: The carpet is pre-sprayed with hot special cleaning compounds specially designed for your carpet and soil condition. This loosens the soil and makes rinsing more effective.
  5. Pre-groom: The pre-spray will be worked into the fiber using either a hand rake or a rotary scrubber depending on your carpet type.
  6. Rinse & Extract: Once the soil is loosened, our truck mount hot water extraction process will thoroughly flush the carpet. This step sanitizes and deodorizes the carpet. Water pressure is regulated so the carpet is not over wet.
  7. Post spot treatment: If any spots are not removed, the technician will go back over them again to try to extract them.
  8. Neutralize: Every carpet we clean is pH balanced so that there is no sticky residue left behind. This treatment is applied as a rinse through the machine.
  9. Dry Bonnet: Some carpets need this step to help with the drying process and it can help prevent spots from returning.
  10. Apply protector: This is like scotch guard, it helps prevent stains and helps with a faster clean-up of spills. (This is an extra charge if you desire it).
  • Post-grooming: The carpet pile is set in one direction (using a carpet rake) for faster drying and more visual appeal.
  • Post inspection: The technician walks through your home with you so you can inspect their work.

Q: How do you clean area rugs?

A: We send out any rugs that come in to our warehouse facility to get cleaned. For most rugs we use a bathtub cleaning and a speed drying system. For more delicate rugs we can clean by hand. (Please see video on website on our area rug cleaning process). Area rug pick up and drop offs are free of charge!